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Client Stories
At Coffee Depot Wholesale, our success is grounded in the success of the cafes, shops, and businesses we serve. Whether launching a new coffee program or scaling operations, our partners count on us for quality, consistency, and support that goes beyond the beans. Here’s what they’re saying.
Client: Kayla L.
When I was going into this business, I really didn't know anything about producing coffee or serving coffee, and they were very forthcoming with information. They're very attentive, and you can tell they care a lot about other businesses. Our relationship is very important.
They have first-rate knowledge of the coffee industry—not only with roasting coffee and types of coffee, but also with the overall efficiency of running a business.
If you’re looking for any sort of business expertise or have specific industry questions, they are the resource to start with. Craig and Michelle are both so knowledgeable. If somebody is looking for a professional opinion on coffee, they’re the ones to go to.
Client: Matt G.
Hands down, the best people to work with. Their customer service is unmatched—they listen, they care, and they always give the best advice they can. Plus, their prices are great.
Their insights and experience have helped us grow our business. They’ve been where we are, so they truly understand what it’s like to start small. They share what’s trending, what’s selling, and they’re honest enough to tell us when something won’t work.
The relationship we’ve built with them is rare. As a small business owner, it’s hard to find that kind of understanding and guidance. We can sit down and say, “Here’s where we’re going,” and they’re ready with ideas and support every step of the way.
Client: Sean M.
Hands down, the best people to work with. Their customer service is unmatched—they listen, they care, and they always give the best advice they can. Plus, their prices are great.
I get a lot of guidance from them. They’ve become like mentors, always offering support and advice when I need it.
This is the most reliable vendor we use. They’re local, friendly, and my first call when I need anything.
Client: Sean M.
They are extremely knowledgeable—not just about coffee itself, but also about the products and all the equipment that comes with it. It's clear they know their stuff and care about sharing that knowledge.
We really appreciate having someone who’s always willing to talk through our questions, troubleshoot issues with our machines, and offer help whenever needed. Their eagerness to support us has made a big difference.
They’re easy to work with, always communicative, and quick to respond. Being just a few hours away, they’re happy to come to our shop when needed. As a local roaster, they offer a wide range of beans and provide valuable support in operations, equipment, training, and making great drinks.
Client: Matti H.
These folks have experience in every part of the business and work closely with their wholesale clients. Their product is consistently high-quality and reliable.
I trust their experience completely. Their in-house knowledge of coffee and equipment covers everything I need, and everyone on the team is genuinely great to work with. They’re always my first call when I have a dilemma.
They produce an excellent product and have a team that truly cares about maintaining that quality. They’re committed to making sure their wholesale clients have a smooth and successful experience.